Support
Write to support@playlane.app. We usually answer within two working days, in English or Arabic.
- How do I add a playlist?
- On Home, tap Add source, then paste an M3U link, scan its QR code, or enter your Xtream server, username and password. You can also try the demo playlist.
- What do I need for the car screen?
- A car with Apple CarPlay. Sound works in any CarPlay car. Video on the car screen needs iOS 27 or later and a car that supports CarPlay video, and it only plays while the car is parked.
- A channel or film won't play
- Check that it plays elsewhere, then try again on Wi-Fi. Some streams use formats the car screen can't show, but they still play on the phone.
- How do I restore Playlane Pro?
- Sign in with the same Apple ID, open the Pro screen and tap Restore purchases.
- How do I cancel my subscription?
- Open the Settings app, tap your name, then Subscriptions, then Playlane.
- Copyright
- Playlane hosts no content and ships no channels. The only built-in content is a demo playlist of openly licensed streams. To report a problem with it, write to support@playlane.app with "Copyright" in the subject.